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Manage your BASE mobile, Internet and TV product easily in the My BASE-app

BASE mobile, Internet and TV in your pocket

Managing your BASE products has never been so easy. Gain full control over your mobile and internet usage, consult and pay your bills with one tap, choose your favorite channels for BASE TV on the go, optimize your limits, usage notifications and find answers to all your questions in the My BASE-app.

Most loved by our customers

• Check your mobile and internet usage

• Consult and pay your bills

• Select favorite channels for BASE TV

• Set and optimize your limits, usage notifications and options

• Manage multiple BASE accounts simultaneously

• Compare your mobile plan and switch to a plan that suits you better

• Top up your prepaid card or someone else's

• Have full access to our support channels

• Order and activate a new BASE SIM or eSIM, when and wherever you want.

General conditions

The My BASE-app is only accessible for BASE customers via any internet connection. The app is free to download and use. The price for the data usage depends on your monthly plan or prepaid card.

What's New in the Latest Version 4.6.0

Last updated on Feb 24, 2025 New in this version:
More insightful usage view: you not only see how much you have used, but also how much you have left.
As a Prepaid customer, we show the bonuses you receive with each top-up and how much is left in them.
Internet customers can check the speed of their internet connection thanks to our speed test.
You can also change the language of the app via 'Account' (choice between English, Dutch and French).
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